Shipping policy

Shipping Policy

Thank you for shopping with Rung Studios! We're committed to getting your order to you as quickly and safely as possible.

Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a notification with tracking information once your order has shipped.

Shipping Rates & Delivery We currently ship within the United States only. We offer the following shipping options at checkout:

  • Standard Shipping – Delivery times vary by location, typically 5–7 business days after processing.
  • Expedited Shipping – Delivery times vary by location, typically 2–3 business days after processing.

Free Shipping We offer free standard shipping on all orders over $50 before taxes and after discounts are applied.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages Rung Studios is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your order arrives damaged, please contact us within 7 days of delivery at sales@rungillustudios.com with photos of the damage and we will make it right.

Questions? If you have any questions about your order, please reach out to us at [your contact email] or through our website's contact page.